Acer

Acer Logo

Acer is a PC vendor well-known for producing a broad range of inexpensive laptops and premium systems that deliver value, with the most fantastic tech support in the industry.

Founded in 1976, the Taiwanese multinational hardware and electronics corporation shifted its business model away from “manufacturer” to “designer”, “marketer” and “distributor” of products in the early 2000s. And by 2015 they were the 6th-largest personal computer producer in the world.

When it comes to selection, Acer offers a laptop in every major category including: clamshells, 2-in-1s, convertibles, Chromebooks, and tablets. And while they’re not exactly class-leaders. The laptops are nevertheless serviceable.

Although the company runs successfully in the gaming market with the aggressive looking Predator series. The TravelMate line of business laptops features a yawn inspiring design as it struggles to find a toe-hold in this space with other flagship models from competing vendors.

Innovations

The company successfully pushes the envelope on its Chromebooks and gaming laptops. The behemoth  Predator 21 X delivers a gaming exclusive curved display with Tobii eye-tracking built-in. The Switch Alpha 12 is the first liquid-cooled detachable 2-in-1, which offers complete silence since there are no fans. And, the Chromebook 14 can work in almost any environment with a durable Gorilla Glass 3 lid, and impressive suite of helpful IT tools.

Support

You’ll get excellent support through most, though not all channels. Knowledgeable phone agents, a helpful site, and Tweeting the company will yield accurate and speedy answers. But you’ll have to be patient to receive an answer submitted by FaceBook.

Warranty

You can expect a one-year limited warranty with your Acer laptop. Some TravelMates get two-year warranties. And, upgrading RAM won’t void your warranty.

Unfortunately, you must pay for your own shipping if you want to send your laptop in for servicing. But shipping is covered if you purchase accidental-damage protection.

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